NEWS
FROM CEO Howard Tiersky Joins Forrester Research Leaders at Sprinklr’s CX and Marketing Roadshow
FROM Founder and CEO, Howard Tiersky, teamed up with Forrester's VP, Principal Analysts David Troug and Kate Legget at The Unifiers Roadshow to share their insights on customer experience with contact center and marketing leaders.
Organized by leading CX software firm Sprinklr, the four-city roadshow made its third and fourth stops on November 1 in Atlanta and November 8 in San Francisco. In both events, Tiersky and the Forrester executives led roundtable discussions to talk about the key challenges facing contact center and marketing professionals as well as potential solutions they can employ.
The interactive sessions provided attendees with practical strategies and tools to create a seamless, value-driven customer experience at every touchpoint and deliver a consistent and personalized media experience to prospects and customers.
Tiersky developed his expertise in customer experience and digital transformation through many years of working with renowned brands like Airbus, AAA, NFL, and Transamerica, helping them reinvent their customer journeys and drive innovation to achieve business goals.
His Wall Street Journal bestselling book, Winning Digital Customers: The Antidote to Irrelevance lays out Tiersky’s CX-focused digital transformation methodologies.
Learn more about delivering compelling customer experiences in the digital age.
