Digitally Preparing
Your Company for
a Recession

10 proven strategies to get your business through an economic downturn

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FROM's
Wall Street Journal bestseller
“Winning Digital Customers”

The wildly popular book documenting FROM's unique process for driving digital success for any company

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Do you have an integrated customer journey or just a bunch of websites and apps?

Your customers demand a unified digital experience – online, in store, and everywhere else.

I Want to Create a Great Customer Experience

Nearly 70% of all e-commerce sites experience a steady drip of lost revenue. Does yours?

Don’t be one of them. Find and stop revenue leaks with FROM's accelerated optimization process.

I’d Like to Optimize My Digital Touchpoints

Are your digital products delighting your customers?

Customers expect you to engage with them natively and elegantly on preferred channels. You need to design, build and evolve a portfolio of products customers love.

I Could Use Help Building Great Digital Products

Does your content work? Or is it just a lot of work?

Your content needs to persuade, inform, and entertain your customers —and ultimately drive behaviors that align with your business strategy. It needs to be in the right formats and in the right places.

Help Me Create Breakthrough Content

Is your organization aligned and energized around a powerful future vision?

Successful outcomes come from engaged teams. You need your teams to own a visionary digital strategy and to be ready to reshape the way they work to make it a reality.

I need to transform my team or company

Digital Transformation Index

Does your company have what it takes to transform and meet new challenges?

This survey will help you understand how your company ranks in innovation within your industry and what steps you can take to stay competitive. It should just take a couple minutes.

We partner with some great clients.

We have implemented amazing digital initiatives for leading brands across many industries.

We partner with some great clients.

We have implemented amazing digital initiatives for enterprises in many industries.

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FROM Identifies Irresistible Products for Taunton Press

FROM helped Taunton Press create compelling digital products to attract more subscribers, encourage community engagement, and increase sales.

FROM Helps HealthPlanOne Increase Online Conversions Through A New Digital Experience

FROM worked with HealthPlanOne to build an engaging digital tool that helps customers choose the best Medicare plans for their needs. This enhanced customer experience delivered cost savings and increased online sales.

ADP’s Payroll Experience Transformed Through Design Thinking

FROM helps ADP improve the experience of their flagship payroll product through a research-driven redesign.

FROM Transforms AAA’s Back Office Experience

FROM helped AAA improve its invoicing and billing processes to minimize errors, increase data accuracy, and achieve efficiencies in the back office, while providing its partners, employees and customers a better overall experience.

HomeServe Launches their New Total Home Warranty Business through Salesforce

FROM designed a new website that helped HomeServe introduce their new service resulting in an increase in HomeServe’s web presence and a seamless enrollment experience.

NBC Universal New Employee Portal

FROM designed and created a new HR engagement portal for NBC Universal employees to have access to their employee information and HR tools wherever and whenever they want.

6 Pre-Digital Companies That Are Killing It In The Digital World

These six legacy companies saw the potential of digital and launched their own transformation to become digital leaders in their respective industries.

Digitally Preparing Your Company for a Recession

Here are 10 strategies to get your business through an economic downturn and take advantage of growth opportunities.

Forget about Change Management, Do This Instead

Here's a 4-step framework to follow to inspire your teams to get on board with ambitious transformation.

The Mothers of Our Digital World

From the first programming language to machine-learning algorithms, many of the technologies that exist were either designed, developed, or implemented by women.

I Have a Dream! What MLK can Teach Digital Transformation Leaders About Inspiring People

There are nine things we can learn from Dr. King’s speech that can influence our mindsets when it comes to leading large-scale transformations.

How Starbucks Made Ordering Coffee a Digital Innovation

Starbucks went from a pre-digital coffee chain to an innovator that created one of the biggest mobile ordering apps of all time. This is how they did it.