FROM Helps JP Morgan Chase Customers Gain Better Access to Support

JPMorgan Chase wanted to reduce the volume of calls coming into their helpdesk, while creating a deeper connection between their clients and the bank. FROM worked with JPMC to conceive, design, and build a brand new Community Support portal, to enable users to easily access a multitude of videos, webinars, and other training materials, as well as provide a means of sharing information on tips and best practices.