American Girl Product Browser
User testing and customer interviews provided FROM deep insight into customer understanding of the American Girl brand offerings. Leveraging these insights about how parents and girls shop online for AG’s products, we implemented a new shopping tool to which has demonstrated a substantial positive impact on business results.
User testing and customer interviews provided FROM deep insight into customer understanding of the American Girl brand offerings. While a larger solution is developed, we implemented a product browser to immediately immerse customers in the full product offerings while also facilitating the purchase path.
A Unique Website Interface for PBS Kids
Translating Sprout Network's hand-drawn watercolor aesthetic to the web that showcases Sprout’s original content.
Explaining and Illuminating the Discoveries of Astrophysics to Patrons of the American Museum of Natural History
FROM ensured a unique and accurate representation of the complex data supplied by the planetarium.
FROM Goes in Search of Aliens for A+E
Promotional social media gaming campaign centered around Aliens Week launched globally in seven countries plus Latin American and Southeast Asia
JP Morgan Chase Community Support Portal
We built a brand new Community Support portal, to enable users to easily access a multitude of videos, webinars, and other training materials, as well as provide a means of sharing information on tips and best practices.
Developing a Vision for an Omnichannel Next-Generation Digital Experience for Guests
Mall of America engaged FROM with developing a vision for an omnichannel next-generation digital experience for guests visiting the world’s largest shopping and entertainment destination.
The Wall Street Journal bestselling book Winning Digital Customers: The Antidote to Irrelevance was today declared as a winner of the Silver Stevie for the Best Business Book in the 20th Annual American Business Awards.
Audiobook Version Is Out!
The Wall Street Journal bestseller Winning Digital Customers: The Antidote to Irrelevance authored by the Founder and CEO of FROM, Howard Tiersky, is now available as an audiobook.
CXM Today Top CX Books to Read
The Wall Street Journal bestseller Winning Digital Customers: The Antidote to Irrelevance authored by the Founder and CEO of FROM, Howard Tiersky, was recently named a “must-read customer experience book” by CXM Today.
FROM’s Podcast Ranked as One of the Best Digital Transformation Podcasts by Feedspot
The Winning Digital Customer Podcast, hosted by the CEO and Founder of FROM, Howard Tiersky, has been ranked as one of the best digital transformation podcasts by Feedspot.
One of the Top Digital Business Podcasts to Follow for 2022
The Winning Digital Customer Podcast, hosted by the CEO and Founder of FROM, Howard Tiersky, has been recognized as one of the Top 8 Digital Business Podcasts to Follow for 2022 by Agiledrop.