Innovation Consulting and Training
FROM provided innovation consulting and training to VISA executive teams seeking techniques to both generate a higher volume of innovative product ideas and to gain alignment with key client executives on how VISA could help partner with them to create value. FROM leveraged their proprietary TeamStorming™ workshop format which generated a large number of new ideas and enabled the executive teams to define action plans to pursue a variety of new innovations.
The Wall Street Journal bestselling book Winning Digital Customers: The Antidote to Irrelevance was today declared as a winner of the Silver Stevie for the Best Business Book in the 20th Annual American Business Awards.
Audiobook Version Is Out!
The Wall Street Journal bestseller Winning Digital Customers: The Antidote to Irrelevance authored by the Founder and CEO of FROM, Howard Tiersky, is now available as an audiobook.
CXM Today Top CX Books to Read
The Wall Street Journal bestseller Winning Digital Customers: The Antidote to Irrelevance authored by the Founder and CEO of FROM, Howard Tiersky, was recently named a “must-read customer experience book” by CXM Today.
FROM’s Podcast Ranked as One of the Best Digital Transformation Podcasts by Feedspot
The Winning Digital Customer Podcast, hosted by the CEO and Founder of FROM, Howard Tiersky, has been ranked as one of the best digital transformation podcasts by Feedspot.
One of the Top Digital Business Podcasts to Follow for 2022
The Winning Digital Customer Podcast, hosted by the CEO and Founder of FROM, Howard Tiersky, has been recognized as one of the Top 8 Digital Business Podcasts to Follow for 2022 by Agiledrop.
JP Morgan Chase Community Support Portal
We built a brand new Community Support portal, to enable users to easily access a multitude of videos, webinars, and other training materials, as well as provide a means of sharing information on tips and best practices.
Understanding Customer Behavior with Moody's Analytics
FROM partnered with Moody's Analytics to understand their customer behavior across multiple touchpoints and products.
Developing a content and business strategy with Moody’s
FROM worked with Moody's to develop a business strategy and the ability to atomize content to be distributed across multiple media channels.