BTOES Attendees Learned What Makes An Experience “Personal”
Howard Tiersky, the Founder and CEO of FROM, previewed material from his upcoming book, Human vs Digital, The Customer Service War Between People & Machines by asking this question: what makes an experience “personal” in the first place
December 15, 2021
Forbes Names FROM’s CEOs Recent Book, Winning Digital Customers, One of the Top 10 Business Books of 2021
Winning Digital Customers: The Antidote to Irrelevance was today named as one of the top 10 business books of 2021 by Forbes, one of the largest global media magazines focused on business, finance, investing, technology, and leadership.
December 12, 2021
FROM’s Podcast Hits Top 5% on Listen Notes
FROM’s “Winning Digital Customers Podcast” today reached the top five percent on Listen Notes, one of the leading podcast search systems used by over 2 million people every month to find new podcasts.
December 3, 2021
Does the “Perfect Customer Experience” Need to be Different Based on Age?
Howard Tiersky, the Founder and CEO of FROM, was one of the panelists invited to talk about the next generation of customer experience at the ISG Digital Business Summit.
December 1, 2021
Winning Digital Customers: The Antidote to Irrelevance named Finalist on IAN Book of the Year Awards
The Independent Authors Network, today announced the Wall Street Journal Best Selling book Winning Digital Customers: The Antidote to Irrelevance, written by FROM founder and CEO Howard Tiersky, was a finalist for their Book of the Year Awa
November 15, 2021