What we realized is that there are different levels of decision-making in business, and disagreements can occur at any of the levels. When discussions are not progressing, it’s usually because the conversation is not occurring where the level of disagreement is.
By using the pyramid, we determine first which tiers the disagreements exist on. Then we focus discussions solely on the lowest tier of disagreement and only move up the pyramid when everyone is aligned on the lower tiers.
The disagreements may not be easy to overcome, and compromise might be needed, but people can finally start to make progress when they are actually talking about the issue at the right level.
I shared a more detailed explanation of the Solution Alignment Pyramid in this article.
Resistance to change may come from multiple fronts and be fueled by different reasons, but these 11 tactics can help transformation leaders mount an effective response and win the opposition over to their side.
Once organizational alignment is secured, it’ll be an easier journey to become a digitally driven company that delivers a superior customer experience and achieves business success.
Is your transformation initiative facing strong resistance? We can help. Schedule a call now.